Privacy Policy
Effective Date: November 4, 2025
Canvasant is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our platform and services.
By using Canvasant, you agree to the terms of this Privacy Policy.
1. Who We Are
Canvasant is a business management platform that helps companies manage purchasing, expenses, vendor interactions, and accounting integrations. We are based in Kenya and comply with the Kenya Data Protection Act, 2019.
If you have any questions about this policy, contact us at:
Email: support@canvasant.com
2. Information We Collect
We collect the following types of information:
a. Account Information
- Company name, registration details
- User names, email addresses, phone numbers
- Job titles and roles
b. Transactional Data
- Purchase orders, invoices, expenses, approvals
- Supplier and customer records
c. Technical Data
- IP address, browser type, device information
- Log data and usage analytics
d. Optional Information
- Feedback, survey responses, or uploaded documents
3. How We Use Your Information
We use your data to:
- Provide and maintain the Canvasant platform
- Customize your experience
- Send administrative or service-related messages
- Improve our services and user experience
- Comply with legal and regulatory obligations
We do not sell your data to third parties.
4. Legal Basis for Processing
We process your data based on:
- Your consent (e.g. when signing up)
- Performance of a contract (e.g. providing the service)
- Legal obligation (e.g. compliance with tax or data laws)
- Our legitimate interest (e.g. product improvement or fraud prevention)
5. Sharing of Information
We may share your information with:
- Service providers who help us operate the platform (e.g., hosting or analytics providers)
- Regulators or law enforcement, if required by law
- Other users within your company account, where appropriate for workflow or collaboration
We ensure that any third party accessing your data complies with Kenyan data protection law and our security standards.
6. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These include:
- Encryption of data in transit
- Access controls and user permissions
- Regular security reviews
7. Data Retention
We retain your data only as long as necessary for:
- The purposes outlined in this policy
- Legal, accounting, or regulatory requirements
If you close your account, we will delete or anonymize your data unless retention is required by law.
8. Your Rights Under Kenyan Law
Under the Kenya Data Protection Act, 2019, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Withdraw consent
- File a complaint with the Office of the Data Protection Commissioner (ODPC)
To exercise these rights, email us at support@canvasant.com.
9. Children’s Privacy
Canvasant is a business platform and is not intended for use by children under 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy as our services or legal obligations evolve. If we make significant changes, we will notify you through the platform or by email.
11. Contact Us
For questions, data requests, or complaints, contact:
Canvasant Data Protection Officer
Email: support@canvasant.com